All dates and times are in Eastern Standard Time. All currency is collected in USD.
- Substitutions from the registrant’s organization are welcomed and allowed at any time, free of charge.
- Cancellations made 30 or more days before the event will be refunded minus a 5% processing fee in USD.
- Cancellations made 5 to 29 days before the event will be refunded minus a 15% processing fee in USD.
- No refunds will be issued for cancellations made 0-4 days before the event.
- No-shows to the event will not be refunded.
- All requests for cancellations must be made in writing (email or fax) and received by the dates listed above for a refund to be issued.
- MSIG is not responsible for refunds for hotel accommodations or travel expenses.